Frequently Asked Questions
What are the delivery costs and times?
Available products can be delivered within the Netherlands within 2-3 days. For international deliveries it may take 7-10 days.
Delivery is free for purchases over €750.
After placing your order and processing the payment, you will receive an email in which you can select the next available delivery date.
Do you have a specific date in mind? No problem! Simply let us know your preferred date by clicking the link in the email or contacting us.
What is your return policy?
Do you find it exciting to purchase an expensive product without being able to physically view it first? What if the dimensions are not correct or the design turns out not to be to your taste?
We have a return period of 30 days for all our products. If for any reason you change your mind about your order, you can return it to us within 30 days of the delivery date. Let us know via our contact page.
It goes without saying that it is essential to return the item in its original packaging and in an undamaged condition.
What guarantee do you offer?
Thanks to continuous improvements, we strive for the highest level of quality. We offer a two-year warranty against manufacturing or quality defects on all our products.
If something is not to your liking, please contact us immediately. We will ensure that you are completely satisfied again!
Do you have a showroom?
Our office is in Haarlem, although we do not have a showroom there yet. Our warehouse and delivery partner (Vlot) is located in Schelluinen.
We have a pop-up showroom in the center of Amsterdam where some sample tables can be viewed without an appointment.
More information can be found here: https://www.marmerentulp.com/pages/pop-up-showroom
Can I order samples?
Samples can be ordered here:
https://www.marmerentulp.com/collections/samples